Swiftly Built Unified Network Creates Foundation for COE/CIS IT Service Group
The COE/CIS IT Service Group is off and running. On January 3, 2012, Earth and Atmospheric Sciences (EAS) became the first College of Engineering department to cut over to a newly unified network and...
View ArticleSAS IT Service Group “Has It Together”
How do you take thirty-nine IT folks from six Cornell units and knit them together into a cohesive group that provides a range of IT services for diverse organizations spread across seventy buildings?...
View ArticleILR reviews and rethinks its web strategy
Seven thousand pages and counting! That’s the size of ILR’s web site (www.ilr.cornell.edu). Similar to what other colleges and units have experienced, this large web site bears the marks of an...
View ArticleLibrary IT Service Group creates customized discovery tool: CuLLR (Curated...
A key strategy driving the creation of IT Service Groups is to free up local IT resources to focus on the specialized needs of the colleges and units, and to do so by leveraging, where possible,...
View ArticleService group model lets Library IT leverage strengths, manage projects, fill...
Prior to the establishment of the IT Service Group for Cornell University Library (CUL-IT), there were two independent library IT groups — one for Cornell’s endowed libraries, primarily focused on...
View ArticleNew IT Service Group to Support DFA and CIT
A new IT Service Group is on the way that will support DFA and CIT. This group will focus on delivery of highly efficient and effective support and other IT functions across these two units. These...
View ArticleUseful lessons emerge from first service group experience with level 1...
What is it like to onboard a service group to the central IT Service Desk? It has been four months since the CIT-DFA Service Group made the leap and some lessons have been learned. A consolidated...
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Open House January 17: Mann Library’s New Bisset Collaborative Center
Mann Library is holding an open house for the newly outfitted Bisset Collaborative Center on Thursday, January 17 from 1-2 p.m. The Bissett space, located on the library’s second floor, has been...
View ArticleAA&D Launches Technology Advisory Group
Recognizing the need for a cross-organizational committee focused on articulating technology needs, recommendations, priorities and investments, Alumni Affairs and Development recently launched an IT...
View Article“Cow-labor-ation” comes to IT@Cornell and the State Fair
No, we haven’t turned in our dictionaries. It’s just…well…what else would you call a story about cows in labor and Vet School IT and central IT folks collaborating to bring video of the blessed event...
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